Privacy Policy CC98 — Personal Data Protection for Malaysia Players

1. Introduction

CC98 values the privacy of every member who uses our platform. As a trusted online entertainment platform in Malaysia, we understand that your trust is our most valuable asset. We are therefore committed to managing your personal data with full transparency, accountability, and respect.

This Privacy Policy applies to all users of the cc98.pro website, the cc98 mobile app, and all related services. It describes the types of data we collect, the purposes for which it is collected, how we protect it, and your rights as the data owner.

This policy should be read together with Terms & Conditions cc98. In the event of any conflict, this Privacy Policy shall serve as the authoritative reference for all matters relating to personal data management.

2. Data We Collect

CC98 collects your personal data in several ways — directly when you register or interact with our platform, and automatically as you browse our website. The following are the categories of data we collect:

3. How We Use Your Data

The personal data we collect is used solely for legitimate purposes necessary for the operation of the cc98 platform. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying, and maintaining your account at cc98, including the mandatory KYC verification process.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Game services provision: Ensuring you can access all games and features on the cc98 platform without interruption.
• Customer support: Resolving your enquiries, complaints, and support requests efficiently.
• Security and fraud prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorised access to your account.
• Legal compliance: Meeting reporting and compliance obligations required by relevant authorities.
• Platform improvement: Analysing aggregate usage patterns to improve user experience and develop new features.
• Marketing communications: Sending information about promotions, special offers, and platform updates — subject to your communication preferences.

CC98 will not use your data for any purposes beyond those stated above without first obtaining your consent.

4. Legal Basis for Data Processing

CC98 processes your personal data on the following lawful grounds:

• Contract performance: Processing required to fulfill our contractual obligations to you as a cc98 member, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, regulations, and regulatory directives, including KYC and anti-money laundering requirements.
• Legitimate interests: Processing carried out in the legitimate interests of cc98, such as fraud prevention, network security, and service improvement — subject to those interests not overriding your fundamental rights.
• Consent: For specific purposes such as direct marketing communications, we require your explicit consent. You may withdraw this consent at any time.

5. Data Sharing with Third Parties

CC98 takes a highly cautious approach to sharing members' personal data. We do not sell or trade your data. Your data is shared only in the following limited situations:

• Trusted payment processors: To process your financial transactions, the required data is shared with certified payment gateway providers bound by strict data protection agreements.
• Game software providers: To operate games on the cc98 platform, limited game session information may be shared with our game software providers.
• Legal authorities: When required by law, court order, or a lawful regulatory authority, cc98 will disclose the necessary data.
• Fraud prevention: Relevant data may be shared with fraud prevention agencies to protect your interests and the integrity of the platform.
• Business transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the business assets, subject to notice being provided to you.

All third parties who receive your data are required to handle it in accordance with security and privacy standards equivalent to or exceeding those of cc98.

6. Data Storage & Security

CC98 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Key security measures we have implemented:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Data encryption at rest for all sensitive member information.
• Role-based access control — only staff who require access for their specific duties are permitted to view member data.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular security audits conducted by independent third parties.
• Mandatory security awareness training for all cc98 staff.

7. Cookies & Tracking Technologies

The cc98.pro website uses cookies and similar tracking technologies to enhance your experience and ensure platform security. The following are the types of cookies we use:

• Essential cookies: Required for core website functionality, including Login session authentication and security. These cookies cannot be disabled.
• Performance cookies: Collecting anonymised information about how visitors use our website to help us improve platform performance.
• Functionality cookies: Saving your preferences such as language and display settings to provide a more personalised experience.
• Analytics cookies: Helping us understand aggregate usage patterns for the continuous improvement of the cc98 platform.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the cc98 platform. For more information, please refer to your browser's help documentation.

8. International Data Transfers

In the course of operating the cc98 platform, your personal data may be processed or stored on servers located outside Malaysia. Any such data transfer is carried out in compliance with appropriate safeguards, including:

• Use of recognized standard contractual clauses to ensure adequate data protection.
• Transfers only to countries or organizations with equivalent data protection standards.
• Legally binding data processing agreements with all partners who receive cc98 member personal data.

9. Your Rights Regarding Personal Data

As a cc98 member, you have the following rights regarding your personal data. To submit any request related to these rights, please contact our privacy team via email [email protected]:

• Right of Access: You have the right to obtain a copy of the personal data we hold about you. Requests will be processed within 30 days.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, such as when you dispute the accuracy of that data.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

CC98 will respond to all valid requests within 30 calendar days. In complex cases, this period may be extended up to 60 days with notice provided to you.

10. Children's Privacy

The cc98 platform is strictly for individuals aged 18 and above. CC98 does not knowingly collect or process personal data of individuals under the age of 18.

If we become aware that personal data of a child under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on cc98 may contact us immediately at [email protected].

11. Links to Third-Party Websites

The cc98 platform may contain links or integrations with third-party services, such as game providers and payment processors. This Privacy Policy applies only to the cc98.pro platform and does not cover the privacy practices of those third-party websites or services.

CC98 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit independently.

12. Amendments to This Privacy Policy

CC98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated to you through:

• A prominent notice on the cc98.pro homepage.
• Email notification to your registered email address (for significant changes).
• Update the "Updated" date at the top of this document.

Your continued use of the cc98 platform after any amendments are published constitutes your acceptance of the updated policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.

13. Contact the CC98 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact our privacy team:

• Privacy email: [email protected]
• General support email: [email protected]
• Live chat: Available 24/7 via the chat icon on the cc98 platform.
• Response time: Privacy-related inquiries are answered within 5 business days; data rights requests are processed within 30 days.